Frequently asked questions

Yes. You can engage Projet for a single service, such as calling support or website development, or for a combination of services. Many clients start with one area and add others as their needs become clearer.

When services are combined, they are planned and coordinated together, with shared information and one point of contact. This can reduce the effort of managing several separate vendors and helps marketing, sales, support and operations work towards the same goals.

It usually begins with an enquiry through our website, phone or email, followed by a discussion of your business and requirements. We then carry out a requirement assessment and prepare a proposal for your review before any work starts.

Pricing is based on the scope of work, such as volumes, team allocation, tools required and reporting needs. Each proposal states the commercial basis clearly, whether that is a monthly fee, a per-unit rate or a fixed project price, along with any third-party costs.

Every service includes reporting agreed in the proposal, typically covering the work completed, outcomes, pending items and observations. Reports are shared at an agreed frequency, and periodic review meetings help adjust the approach based on what the data shows.

Your data is used only for the purpose agreed in the engagement, and access is limited to the team members who need it. Confidentiality obligations are included in the agreement, and data is returned or deleted at the end of the engagement as agreed.

We work with startups and SMEs, manufacturers and traders, banks, NBFCs and financial service providers, real estate businesses, warehousing and logistics companies, retail, food, e-commerce and distribution businesses, and large enterprises seeking outsourced operations. Services are adapted to the practices and regulations of each sector.

Yes. Where it suits the service, we can begin with a limited pilot covering a defined scope and period. This lets you assess how we work, the quality of the output and the fit with your team before deciding on a broader engagement.